Mark Kaminski, 51, is a Trump supporter, so he felt compelled to act when he found out that a flight attendant was giving passengers substandard service because of their faith in the president. So he messaged Southwest Airlines to let them know about a discriminating employee.
“The flight attendant’s post featured a photo of a man in an aisle seat on a Southwest flight, dressed in shorts, a camouflage hat and a navy blue T-shirt with an American flag and the words “Trump 45” and “Suck it up Buttercup.”
The caption: “Someone did NOT get my most Positively Outrageous Service today on my flight … #notgoingtosuckitup #dumpTrump #eeew.” The “outrageous” line is a customer service mantra long espoused by Southwest.
Kaminski asked Southwest, “So this is how they treat passengers?”
He criticized the flight attendant for not “giving his best to a customer because he hates the man’s shirt and our president.”
“Wow,” Kaminski added. “He should be fired because he can’t do his job. Very sad employee.”
A Southwest representative quickly replied to the post with one of the airline’s stock social media responses: “We aim to provide outstanding service to all who travel with us and regret if we missed the mark. We appreciate you sharing your feedback.”
And then the comments began pouring in, in most cases along party lines.
“I’m the farthest thing from a Trump supporter, but I am a ‘people’ supporter,” one poster said. “This is clearly unacceptable. Southwest Airlines, I love a lot of Trump supporters even though I don’t agree with them and frankly this kind of behavior from your FA is what’s making civil discussion in our country all but a memory. If you think it is OK for your (employee) to give lesser treatment to someone he disagrees with, I hope you’ll find it OK when I take my business to an airline I agree with.”
See he is right to call this flight attendant out for failing to do their job. The passenger was not being rude he was simply expressing his belief in the president. The job is not to only be friendly to those that you agree with politically. So that flight attendant needs some more training or to find a job that doesn’t revolve around serving people.