Taco Bell is the place to go for fast food Mexican style. Their food is very affordable and in my experience, they get the order right most of the time. A Taco Bell in Philadelphia gave its customer a very different experience.
Customers Bryan Reese found himself in a serious situation after he complained about the wait time for his food.
“Philadelphia police are investigating an alleged assault that was caught on camera outside a Center City fast-food restaurant a week ago Sunday, February 24.
It happened around 10:45 p.m. at the Taco Bell at 10th and Chestnut streets.
Bryan Reese of Northern Liberties says employees followed him outside the restaurant in an unprovoked attack.
Six people in Taco Bell uniforms can be seen in cellphone video beating up Reese and his girlfriend outside the Taco Bell.
The cellphone video was taken by a friend of Reese.”
Reese claims the Taco Bell employees became upset after he complained after waiting for 45 minutes for his food. He claims that there were other customers in the fast food establishment that had been waiting for longer than that.
The Taco Bell had apparently been overburdened by GrubHub orders and was therefore unable to take care of the customers walking in with their usual speed.
“The man claims the complaints eventually bothered the employees enough that three of them jumped over the counter and followed him outside, where his girlfriend was waiting, and began to beat up the pair. It is not clear why Reese and his girlfriend were targeted.
“I backed out of the store. They continued to follow me. They put me on the ground, and I don’t really remember too much else. Except for when I got up my girlfriend was on the ground being beat, too. She wasn’t even in the store at the time,” Reese said to ABC6.”
“We’re shocked and disappointed to see this situation; we and our franchisees do not tolerate this behavior. The franchisee who owns and operates this location is retraining its staff, and all team members involved have been terminated,” a statement from the chain says.
I get that Reese may have been irritating but that is the job. The food industry is tough. You have to deal with people that are hungry or in a hurry. The employee’s actions are uncalled for. They deserve whatever is coming to them for their poor behavior.